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Schedule your consultation or service at our workshop in Centurion South Africa.
Private. Pre-arranged. Secure.
Physical consultations are available to existing OgilvieGems clients by prior arrangement only. Appointments are intentionally limited to minimise disruption to our workshop production, allowing our craftsmen to remain focused on creating exceptional pieces. Our work speaks for itself, and it remains our most valuable asset.
Following a serious prior security incident involving an individual posing as a potential client, all workshop access and collections now operate through controlled verification procedures designed to protect both clients and staff.
To maintain a secure and controlled environment, all workshop consultations, collections and services are subject to prior arrangement and verification. Please WhatsApp rather than call regarding the required arrival confirmations, as our team moves between the workshop and production areas and may not always hear the phone.
Pre-arranged appointment
Workshop access is available only for a confirmed, pre-scheduled consultation, collection or service appointment.
Vehicle verification
Before arrival, a clear photograph of both the front and back of the vehicle must be sent to us via WhatsApp together with the confirmed licence plate / registration number.
Occupant confirmation
The number of occupants arriving in the vehicle must be declared before the workshop visit.
Identification on arrival
A valid driver's licence or government-issued ID must be presented at the gate. We do not request an uploaded copy of your ID.
Dual-gate access
The vehicle enters through the first security gate. That gate closes before access through the second gate is authorised.
Controlled screening
Standard security verification is completed before entry is granted to the workshop premises.
This considered approach allows us to protect our team, manage production workflow with precision, and ensure that every client interaction — virtual or in person — receives the time, care and attention it deserves.
Appointments are intentionally limited to minimise disruption to our workshop production, allowing our craftsmen to remain focused on creating exceptional pieces. Our work speaks for itself, and it remains our most valuable asset.